User adoption

Training and user adoption

One of the most important success criteria for digitization and the introduction of new business solutions is that the solutions are adopted correctly by central resources, managers and employees, and that the company benefits positively from the new solutions. This is often referred to as user adoption.

That's why we're committed to ensuring that our customers benefit fully from using our systems. Our consultants assist in planning and carrying out the necessary training to ensure a good outcome from introducing our HR services.

A user adoption can consist of courses for administrators, managers and employees, documentation, user guides, customized routines, digital manuals and e-learning. In addition, it is important that the change process when introducing new systems is well anchored in the organization.

Example of issues:

• Does everyone have a common understanding of the employee's duties and the system's benefits?
• How to reach the goal of benefit realization?
• Are key personnel adequately trained?
• What changes in habits and routines are needed?
• How to create motivation and engagement using digital HR solutions?
• How do you facilitate regular use of the system for all employees?
• Do we have internal ambassadors who create enthusiasm for the system?