4human Health
Why use 4human Health?
Is your company activated? 4human Health as a module you can call at any time, about anything regarding illness and health. When you call, you will speak to an experienced nurse who will listen to you, ask you the necessary questions and give you a clear answer on what to do. In addition, you do not have to travel to the doctor to get a referral and a new appointment. Businesses that use this functionality give the employee and their family full access to the Health Line's services.
Among other things, they help you with:
- Medical questions
- Prescriptions
- Medical certificates
- Referrals
Examples of health-related challenges you can get assistance with through 4human Health:
-
- Sleeping
- Fever
- Rash
- stress
- Pain
- Allergies
- Vaccines
- Bullying
- Sick children
- Sexuality
- Own illness
- Help for new parents
- Mental health
Important features with 4human Health?
- The health phone service covers largely the same as health insurance with the exception of prioritization in the queue for surgeries
- Prescriptions and vaccines
- Referrals to specialists
- Possibility of video consultations
- Advisory nurses from 0730-2300, 365 days a year
- Doctor available for services between 07:30 - 22:00 every day
- The midwife is available for services between 08:00 - 16:00 on all weekdays
- Nurse-led mental health care and self-help programs for anxiety, depression and sleep problems
- Specialists in 4human Health's network
The following specialists are available for 4human Health their doctors and answer questions from the doctors no later than the day after the consultation with the patient:
- Orthopedist
- Ophthalmologist
- Neurologist
- Psychologist
- Gynecologist
- Physiotherapist
- Ear, nose and throat
- Heart specialist
Who can use 4human Health?
All employees of the company and their families can use the service. If you have a medical problem, you will 4human Health will help you and, if desired, put you in touch with a doctor. They have extensive experience, and since 2007 have provided health advice via telephone and video to over 500,000 Norwegians.
4human Health and medicine online in practice
With access to our HR solution and service 4human Health: You can always access contact information for extended health care via a separate menu item.
In the conversation with the caller, nurses are guided through a structured questionnaire (triage), where the next question is the result of the answer to the previous one. These questions help nurses to prioritize described symptoms and arrive at the right actions.
IN 4human Health doctors write prescriptions, referrals and medical certificates.
4human Health's nurses use an advanced medical user support tool that has been tested for 10 years.
Frequently asked questions (FAQ)
When can the Helpline be contacted?
- Advisory nurses from 0730-2300, 365 days a year
- Doctor available for services between 07:30 - 22:00 every day
- The midwife is available for services between 08:00 - 16:00 on all weekdays
What can I ask?
Examples of what you can get help with through the Helpline:
- Sleeping
- Fever
- Rash
- stress
- Pain
- Allergies
- Vaccines
- Bullying
- Sick children
- Sexuality
- Own illness
- Help for new parents
When should I call the emergency services instead?
If it's absolutely urgent, you should call the emergency room. The helpline will provide you with recommendations and you will always have access to healthcare professionals who will give you the best advice on what to do next.
What can the Helpline help with?
You'll get answers to what you can do in acute situations and how you can treat the condition yourself, advice on first aid and practical guidance for moving forward.
If you need a physical consultation, the health phone will recommend a GP or emergency room. You can also talk to a doctor, get a referral to a specialist and a prescription for medicine.
Can immediate family use the service?
Companies using this functionality give the employee and their family full access to the Helpline services.