Facebook Pixel Tracking
M

See all results

Book meeting

Deviation management

Contact us
Home > TQM > Nonconformity management

Why use a deviation system?

The purpose of an incident management system is to make the process easier for you when recording and handling various incidents that occur in your business. A good non-conformance system will also make the work of following up on incidents more efficient.

One komplett event module

With TQM Enterprise you get a modern and komplett deviation system for registering, processing and following up on deviations for your workplace. The system has functionality for working with all types of incidents; deviations, near-misses and improvement suggestions.

Our goal is to simplify your workday. We help you achieve this through user-friendly registration, efficient processing, notification options and good graphical reports.

4Human - hrm -mobile-app

Good reporting possibilities

With TQM Enterprise gives you clear and structured reports. This is an important part of the improvement work – reports and statistics easily show you which types of incidents are recurring.

Through the use of measurement parameters, it is easy for the customer to retrieve statistics on the parameters that are important to have good control over.

Each user can also create their own selections for reports they need in their everyday work.

Reports can be opened directly in TQM Enterprise, or exported to Excel.

In addition to identifying areas for improvement, the tool also supports you in documenting costs - and savings.

Integrates with other modules

The deviation system can be delivered as a stand-alone module, or as an integrated part of a komplett management system. As part of TQM Enterprise, events and actions in the deviation module can be linked to elements in the risk module, procedures, documents or other things.

For example, if you discover a deviation during a safety round, you will be able to register this directly. The deviation from the safety round will become part of the report basis in the deviation system.

Read about our customer's experience with our deviation system.

Tailored for you as a user

Another important step in ensuring a simplified working day for our customers is that we offer a deviation system that can be adapted to their needs.

Among other things, it is easy to customize what you want to be reported in a deviation registration. The customer also has the opportunity to customize the case management process.

If you also use TQM App, sign-up can be further simplified for mobile users.

User-friendly deviation system

In the event module from TQM Provides a good overview of menus and search functionality, so you can quickly find the information you are looking for.

When setting up, it is possible for the customer to add help texts, making it even easier for the reporter to report correct information to the case manager.

Non-conformity management in a corporate structure

For customers who want this, reports from the non-conformity system can also be retrieved collectively for the entire group. Having everything gathered in this way saves a lot of time when setting up complete reports.

External reporting of deviations

For many companies, customer follow-up is an important part of their improvement work. The non-conformity module we offer supports the reporting of various types of incidents. We already have customers who use this as a reporting channel for customer complaints and improvement suggestions, for example.

The external reports become part of the report basis in the deviation system.

Non-conformance system that meets the requirements of ISO 9001

One of the most important requirements in ISO 9001 is to be able to document measures in the work processes, as well as express the effect of the measures. This is standard functionality in our deviation module.

Why is good deviation management important?

Focusing on the work with non-conformities in your business helps to prevent recurring undesirable situations. An important point is of course also to be able to ensure safety in the workplace for your employees.

IN 4human We have the opportunity to provide professional support for those of you who want to put processes in place for good deviation management - and continuous improvement.