4human QM365 collects and simplifies

Tom W. Madsen is general manager of the Red Cross Centers.

The Red Cross Centers have a complex operation, and must have an overview of everything from Internal Control Food, to fire and electrical safety, HSE, quality, GDPR and purchasing. 4human QM365 gathers the work with all this in one system.

The Red Cross centers use the modules for management Manage, deviation management Better, mobile enrollment App and GDPR Management. The company has been a customer of 4human QM365 since 2018.

In the Red Cross Centers, customers range from children and young people, vulnerable groups, adults with challenges and corporate visitors.

- We also have centers in three different geographical locations, and we have previously had a lot of information on paper. The fact that we can now gather and update our procedures in one system means a lot for our everyday work. I think the tool from 4human QM365 is very good, it gives us an overview of what we need to do and how the various tasks should be carried out," says General Manager Tom W. Madsen.

Digitization of checklists

In addition to making its procedures available, the company has also digitized its checklists with an app.

- We work with several checklists for both fire and electrical safety and food safety, and this is very easy for employees to handle in the app. This way of working has also made us better at reporting small and medium-sized deviations and following them up.

It's easier to be seen as a credible player with a system of digital procedures and to uncover and handle deviations and more.

- "For example, when the authorities come to inspect us, we can easily show them the system and how we register deviations in it," says Tom W. Madsen.

Customized system

One of the main reasons why the Red Cross Centers chose 4human QM365 is to be able to offer a system that can be adapted to different needs.

- "We've had other systems that have been ready-made from the supplier, but these always contain modules and content that are not adapted to our operations, and the employees spent a lot of time finding the right information.

With 4human QM365, Tom W. Madsen is experiencing a more efficient system by simplifying and unifying the work of the business - according to the way they actually work.