Red Cross Centers streamline operations with 4human QM365

Red Cross Centers streamline operations with 4human QM365

The Red Cross Centers have a complex operation and must have an overview of everything from internal control for food, fire and electrical safety, HSE, quality, GDPR and purchasing. With 4human QM365 The work on these areas is brought together in one system.

The centers use the following modules from QM365 :

Manage – for management
Better – for non-conformance management
App – for mobile sign-up
GDPR Management – for privacy and data processing

The Red Cross Centers have been a customer of 4human QM365 since 2018. Their customers include children and young people, vulnerable groups, adults with challenges and business visitors.

– We have centers in three different geographical locations, and previously we had a lot of information on paper. Now that we have collected and updated our procedures in one system, everyday work has become significantly easier. The tool from 4human QM365 gives us a good overview of tasks and how they should be carried out, says General Manager Tom W. Madsen.

Digitization of checklists

In addition to making procedures available, the company has also digitized checklists via the app.

– We use checklists for both fire and electrical safety and food safety. This is easy for employees to handle in the app. The new working method has also made us better at reporting and following up on small and medium-sized deviations.

A digital system makes it easier to appear as a trustworthy actor, and provides better control over procedures and deviation management.

– When the authorities come for an inspection, we can easily show the system and how we register deviations, says Madsen.

A system adapted to your needs

An important reason why the Red Cross Centers chose 4human QM365 , was the possibility of adaptation.

– We have previously used systems that were ready-made from the supplier, but these contained modules and content that did not suit our operations. Employees spent a lot of time finding the right information.

With 4human QM365 Madsen finds that the system is more efficient, and that the work is simplified and consolidated – adapted to the actual workflow.