4human QM365 collects and simplifies

Tom W. Madsen is general manager of the Red Cross Centers.

Red Cross Centers has a complex operation, and must have an overview of everything from Internal Food Control, to fire and electrical safety, HSE, quality, GDPR and purchasing. 4human QM365 brings all of this work together in one system.

Red Cross centers use the modules for management Manage , Better non-conformance management, mobile enrollment App and GDPR Management . The business has been a customer of 4human QM365 since 2018.

In the Red Cross Centers, customers range from children and young people, vulnerable groups, adults with challenges and corporate visitors.

– We also have centers in three different geographical locations, and we previously had a lot of information on paper. The fact that we can now collect and update our procedures in one system means a lot to our daily work. I think the tool from 4human QM365 is very good, here we get an overview of what we need to do and how the various tasks will be carried out, says General Manager Tom W. Madsen.

Digitization of checklists

In addition to making its procedures available, the company has also digitized its checklists with an app.

- We work with several checklists for both fire and electrical safety and food safety, and this is very easy for employees to handle in the app. This way of working has also made us better at reporting small and medium-sized deviations and following them up.

It's easier to be seen as a credible player with a system of digital procedures and to uncover and handle deviations and more.

- "For example, when the authorities come to inspect us, we can easily show them the system and how we register deviations in it," says Tom W. Madsen.

Customized system

One of the main reasons why the Red Cross Centers chose 4human QM365 is to offer a system that can be adapted to different needs.

- "We've had other systems that have been ready-made from the supplier, but these always contain modules and content that are not adapted to our operations, and the employees spent a lot of time finding the right information.

With 4human Tom W. Madsen experiences QM365 as a more efficient system because the business can simplify and consolidate work – according to the way they actually work.